Services

Systems Integration

 

Systems Integration is our specialty.  Our team will implement and integrate with your current IT infrastructure to keep costs low and maximize efficiencies in your existing architecture.  Whether your environment is Cisco, Microsoft OCS, or Avaya PBX’s, we bring a level of knowledge and experience unrivaled in the industry.

 



Managed Services


Plus 6 offers a unique variety of Managed Services.  Our data center boasts a robust fiber network and redundant power for your security and piece of mind.  Utilizing our cloud based services, your organization can dramatically reduce your initial investment in video by only purchasing the actual Telepresence endpoints.  Our network and staff become an extension of your in-house IT and conferencing resources lowering your total cost of ownership and increasing your ROI.

 

Key Offerings:

 

  • HD Video Bridging Services
  • Firewall Traversal Services
  • Hosted Infrastructure
  • Hosted laptop and desktop video client, standards based, worldwide deployment
  • GlowPoint Managed QoS Video Network

 


 

Global Installation

 

Plus 6’s experienced installers have implemented video networks in 14 countries.  And when coupled with our global strategic partners, our reach is extended to over 90 countries.  We can even provide resources that speak the local language.

 

  • Onsite installation, product testing and user training
  • Remote installation including telephone and video assistance**
  • In-House Factory Certified Trainers
  • Systems Integrator proficient with numerous IT platforms
  • Customer satisfaction guaranteed

 

 


 

Help Desk

 

Want to have a better service experience? Try a company that provides their own help desk.  Most resellers simply don’t have the expertise in-house and instead send your support calls back to the factory.  This process lengthens the time to problem resolution and increases downtime and frustration.   Plus 6 Technologies provides our own “follow the sun” support center staffed with friendly factory certified technicians.

 

  • 90% Problem Resolution on the first call.
  • Advance Hardware Replacement (Next day in most cases)
  • Service Toll-Free Hotline
  • 24/ 7 Follow the Sun
  • Free Software Upgrades while under maintenance.
  • Onsite service available upon request.
  • ** Remote Installation only available on select products.
Lighthouse Premier Service Agreement Details